What is Zillow Pro

What Zillow Pro is

  • A suite of tools + membership for agents and teams
  • Built to help you capture, nurture, and convert clients across the full lifecycle
  • Combines multiple Zillow products into one system (CRM, branding, insights, etc.)

What it actually includes

Zillow Pro pulls together several key tools:

  • Follow Up Boss (CRM) → manage leads + automate follow-up
  • My Agent → lets you see what your clients are doing on Zillow (search behavior, re-engagement, etc.)
  • Enhanced Agent Profile → premium branding on Zillow listings
  • AI + data insights → track when past clients start searching again
  • Lead visibility + tracking → see who’s active and when to engage


Why Zillow created it (what problem it solves)

Zillow saw agents losing deals because:

  • Past clients start searching again without telling them
  • Leads re-engage but agents don’t notice
  • Agents don’t stay “top of mind” on Zillow

Zillow Pro fixes that by:

  • Showing real-time client activity
  • Keeping you visible during their search
  • Helping you re-engage automatically