Objection Handling Scripts

Objection:  “I can’t talk right now"

What likely happened is that they answered, heard/ found out it was you, and no longer want to talk

2 part response:

1.        Okay, before I let you go OR while I have you

2.        Ask a question

• IE:  
  • Okay, well before I let you go, were you planning for an investment property or a place for yourself
  • Okay, while I have you, are you looking in the Dubuque area for a property?  or somewhere else?

Side Note:  listen to the tonality of their voice.  

If there is a relaxed pace, they are likely just trying to get off the phone.

If there is a rush to their tone—respond with a sped up question and get pertinent info quickly:

• IE:  
  • Client: Now isn’t a good time, I’m getting ready to get called back to the doctor
  • Oh, no worries and real quickly: on my end, I’ve been sending you 5 bedroom, 3 baths, under $800k is that right?
  • And if everything does go according to plan when do you plan to move into this next home by?
  • And before I let you go, what is it that has you looking for a new home in the first place?